Mystery shopper services play a vital role in the success of any restaurant. In today’s ultra-competitive market, it’s imperative that every restaurant serves up the best tasting food they can while providing excellent customer service in a clean and inviting premises. No one is going to return to a dirty restaurant that dishes out plates of lukewarm slop delivered to a table by a surly or apathetic server.
From fine dining establishments like the Keg or Milestone's Grill & Bar - to more casual eateries like Swiss Chalet or Kelsey's or Boston Pizza - and even fast food establishments like McDonalds, Subway or Taco Bell - each kind of restaurant wants their customers to get the best possible service and for their food to be perfect so they will keep coming back. But it’s not just repeat business that a restaurant aims for. Word of mouth from a satisfied customer is the best form of advertising any business could want.
More than just the quality of the food, restaurant owners need to know what their customers think about their service - about how they were treated by their servers, how the restaurant looked - was it clean and comfortable? - as well as whether the food was to their satisfaction - prepared correctly and served in a timely manner.
This is where you - the mystery shopper, can help to make a difference. You can provide restaurants in your area with the valuable feedback they need to make their operation as good as possible. You’ll get paid for dining out while you help to improve customer service in your local dining establishments.
Your job as a restaurant mystery shopper
You will visit the restaurant without letting any of the staff know that you’re a mystery shopper. While in the restaurant, you will pay attention to details like:
● How clean the location is
● How long it took you to be seated
● How you were treated by the host and/or server
● How long it took for your meal to arrive
● How the meal was served:
● Did it look appetizing? Was it prepared properly? Was it tasty? ...and so on.
After you leave the restaurant, you just have to fill out a simple questionnaire describing your dining experience and you’ll be paid for your comments. Yes, you’ll be paid for dining - plus, your meal will be free!
With the help of mystery shoppers, restaurants experience a higher sales volume and higher level of customer satisfaction - ensuring future visits. This is all because mystery shopping in restaurants produces positive results and pays dividends to the dining establishment.
With so many excellent restaurants and eating establishments in Canada you have a very large menu of excellent dining choices as a mystery shopper. You can start the day with a mystery shopping job at McDonalds or Tim Hortons for breakfast. You can get paid to eat lunch at Kelsey's or Subway. How about an evening of free fine dining at the Keg or Outback Steakhouse?
The possibilities for getting paid to dine in Canada are truly endless. Most of your mystery shopping job offers will be for the popular, franchised restaurants that serve all of Canada. Restaurants like Swiss Chalet, Montana's Cookhouse, East Side Mario’s, Jack Astor’s Bar & Grill, Boston Pizza, Subway Subs, Tim Hortons and Wendys. But you can also get mystery dining job assignments for local independent cafes, bistros, restaurants and fine dining establishment unique to your town.
A partial list of the types of restaurants in Canada that use mystery shoppers is included at the bottom of this report. There are over 100 different dining establishments listed - covering everything from casual and quick service restaurants to fine and upscale dining establishments.
Interested in getting paid to dine as a secret shopper?
MSP - ShoppersCanada.com can get you started. We specialize in connecting new shoppers with restaurant secret shopping jobs throughout Canada. Visit our website and sign up today.
The following is a list of the kinds of restaurants that are most commonly mystery shopped in Canada. This is just a sample of the kind of places you could be getting paid to dine as a Canadian secret shopper.
Great Canadian Bagel
Hero Certified Burgers
Menchie's Frozen Yogurt
New Orleans Pizza
Taco Del Mar
Villa Fresh Italian Kitchen
Dave & Buster's
East Side Marios
Earls Bar & Grill
Hard Rock Cafe
St. Louis Bar & Grill
From small independent cafes and local fine dining establishments to popular, franchised restaurants that serve the entire country - the options for getting paid to dine in Canada are endless.
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