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Hours of Service

Monday through Friday
9am - 5pm EST

(National holidays excluded)

Register as a Mystery Shopper by Mail

Attention: New Mystery Shoppers

We also accept new mystery shopper registrations by postal mail. Depending on your location, we usually receive mail-in registrations within 3 to 5 business days. Your mystery shopper account will be activated the minute your registration is delivered to our offices.

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Register as a Mystery Shopper by postal mail

Contact Us

We are here to help you and we value your input. If
you have a general question about mystery shopping, make sure to check our Mystery Shoppers Frequently Asked Questions section - the most common mystery shopper questions are answered there.

Attention CMSP Members
For all Mystery Shopper Support questions, please
log in to the CMSP members area and use our special member contact form for your inquiry. First priority service is given to all member messages sent through our member contact form.

For all other, non-member inquiries:

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Send your message to Mystery Shoppers Canada

A company representative will get back to you as soon as possible.

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