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Mystery Shopper Canada


Canadian Mystery Shopping: Become a Mystery Shopper in Canada

As a Canadian mystery shopper, your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurants and services in your area. This is your chance to get paid to shop & dine out. You can make money, have fun and help improve customer service. The importance of customer service has turned mystery shopping into a $1.6 billion a year industry.

What is a Mystery Shopper?

A mystery shopper (also called a secret shopper) is someone who gets paid to visit a store or restaurant and secretly evaluate things like customer service, store cleanliness and product quality. After the visit, the secret shopper fills out a brief questionnaire (shopper report) describing their shopping experience and gets paid for their time and opinions. The business owner then uses the information the secret shopper has given them to make any necessary improvements in their store or service.

Get Paid to Shop in Canada

Mystery shopping jobs in Canada pay well and quite often, the secret shopper is treated to free merchandise and free meals as part of the job. A secret shopping career can be very exciting, and for those who love to shop and dine out - it's the perfect job that offers fun assignments and flexible schedules.

History of Mystery Shopping

Mystery shoppers were first employed in the 1940s as a mechanism to measure employee integrity. Tools used for secret shopping assessments are generally simple questionnaires. Most secret shopper companies administer through the Internet, allowing potential mystery shoppers to register for participation and find mystery shopping jobs online.

The most common venues for a mystery shop are retail stores, movie theatres, restaurants, fast food chains, banks, gas stations, car dealerships, health clubs, and more. Virtually any context where there is a customer/business interaction is open to mystery shopping.

Methods of a Secret Shopper

Secret shoppers are often given assignments to simply test the service skills of the employees. Some of the common things secret shoppers will be looking for include:

- how long it takes before the secret shopper is greeted
- how was the secret shopper treated during their visit at the location
- the types of products shown
- cleanliness of store and store associates
- speed of service

After the visit, the secret shopper will then submit their opinions about their shopping experience. That information is then reviewed and analyzed to find areas in their service that need improvement.

Finding Real Mystery Shopper Jobs in Canada

Whether you are looking to become a mystery shopper or secret shopper for the first time, or looking for mystery shopping companies to work for in Canada - Canadian Mystery Shopping Providers can help.

We can connect you with 109 mystery shopping companies that hire new shoppers for assignments every day. Canadian Mystery Shopping Providers also offers online training for new mystery shoppers, personal consultation and an online newsletter for our new shoppers. No experience is required to take part in mystery shops. And because hundreds of new mystery shopper jobs are available every day - our members are guaranteed work.

Become a Secret Shopper in Canada

Shoppers Canada is in business for one reason: to connect you with mystery shopper jobs. You are our first priority and we are committed to your success. If you want to be a mystery shopper, you need the service of the best available of all mystery shopping companies. CMSP is the industry leader.

In business since 2002, CMSP is reputable and well established. We are the largest mystery shopping service of our kind in Canada and we’re the best at what we do. Our experienced staff knows the mystery shopping industry inside-out.

Join us today & Get Paid to Shop!

Register with Canadian Mystery Shopping Providers and begin your new career as a paid shopper today!
Click here to
Become a Mystery Shopper in Canada



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Industry Resources

RCC MSPA NARMS RMA CRFA


USA residents click here to find
American Mystery Shopper Jobs.
Resources for Mystery Shoppers in the USA.

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Mystery Shopping Can Benefit any Business

Although it began as a minor survey exercise decades ago, mystery shopping has evolved into a multi-billion dollar industry. And the staggering dollar figures increase each year as businesses raise their customer service level to remain competitive and maintain their market share.

Most people think that mystery shoppers only evaluate retailers and restaurants. But mystery shopping campaigns are implemented in practically every type of business that deals with the public, such as movie theaters, supermarkets, clinics, hospitals, churches, government offices, universities, retirement homes, gas stations and so on.

Every business has a target demographic it caters to and secret shoppers are the most effective tools to reflect any operation’s consumer perceptions.

For example, if an airline wants an unbiased assessment of what its travelers think of their flying experience, a mystery shopper would be paid to take a return flight to evaluate and assess the service of the flight crew.

Likewise, a franchised supermarket chain looking to increase its market share could employ teams of mystery shoppers to find what areas of their operation need improvement - from the price and freshness of their food, to the cleanliness and presentation of the goods to the interaction with the cashier or bag boy.

These are just two examples but the use of a mystery shopping program can benefit every consumer-based business. From smaller independent companies to big name franchises - absolutely any business that has a product or service to sell and consumers to attract can hire a mystery shopper to improve their operation and boost their profits.

 
 

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